Testimonials

To: info@instantinterlock.com
Subject: [Website feedback] customer service person xxx

(xxxx@gmail.com) sent a message

To Supervisor for Instant Interlock.

I would like to commend your employee xxxxx for his exemplary customer service when dealing with my issue. He was extremely understanding and listened to my issue.  He was able to resolve my problem quickly and professionally. You should be very proud of him and pleased to have him on your team. In today's business climate it is somewhat unusual to have employees that truly care about their customers and show them the respect that they are entitled to.

Your Mr. xxxxxx does exactly that. I am a retired businessman and would have paid dearly to have employees like XXXXXXX.  You are very fortunate to have him.

Sincerely,

xxx xxxxxxx


To: info@instantinterlock.com

To: INFO <info@instantinterlock.com>
Subject: Re: Service Center Authorization Request Process (Reminder Only) - No Response Necessary
Please remove from your email correspondence as I am no longer a customer, however I was very pleased with the services that you provided for over two years.
Regards
Thank You,
Xxxxxx X Xxxxxx
Midway City, Ca 92655


To: info@instantinterlock.com

Subject: Excellent Staff

I'm writing this email to let you know what an excellent job xxxxxx in your main office did in handling an issue my partner and I had with our interlock system.
 
xxxxx took my calls and assisted me through the process of getting our faulty system repaired. She was always a pleasure on the phone and really took the time to help us. She is definitely an asset to your organization.
Thank you!

Cheers, 
xxx xxxxxx


To: INFO <info@instantinterlock.com>

Subject: Re: Service Center Authorization Request Process (Reminder Only) - No Response Necessary

Please remove from your email correspondence as I am no longer a customer, however I was very pleased with the services that you provided for over two years.

Regards

Thank You,

xxxxxx

Midway City, Ca 92655

 


To: info@instantinterlock.com
Subject: I want to express acknowledgement

To whom it may concern (xxxxxx) Supervisors,
 
My name is xxxxxx, I have been with your company for fourteen (14) months now, of the assigned eighteen (18) month requirement.  As trying to the mind, heart and soul that this experience has placed on me.  I want you to know that I want to send acknowledgement to xxxxxxx, who has been extremely helpful these last two days.  xxxxxx has extensive knowledge and has been so comforting in this trial I have had to face in dealing with Arizona Department of Motor Vehicles.  
 
xxxxxx needs to be acknowledged for not only dealing with the situation, but also me calling her pretty much every hour and bugging her.  I want to thank xxxxxx for her help! There are very few people that are human to people in my situation of having to have a interlock placed on their vehicle. But, xxxxxx not only helped me, she had the empathy that many lack these days.  THANK YOU!  Thank you for your service and help. You will never know how much I appreciate it!
Thank you again.
xxxxxx
 

To: info@instantinterlock.com
Subject: Customer Service/Billing

To the supervisor/Billing,
 
My name is xxxxxx
This is to inform you that I have contacted your billing department several times for my sons case and bills.  I have been talking to xxxxxx and would like to advise you that xxxxxx is one of the best person to deal with.  She answers with courtesy and is detailed and patient.  She is compassionate and understanding of the situation us parents are in when we call.  I am highly impressed with her attitude of service to us as customers.  
Would like to thank her for her excellent services. 
Thank you
Sincerely,
xxxxxx
 

To: info@instantinterlock.com
Subject: 're:Employee xxxxxx

 
Good Afternoon, 
 
 I just want to let you know that xxxxxx is an asset to your company. xxxxxx has helped me on several different occasions and has always helped me in a professional and timely manner. It's difficult to find employees that are so caring and understanding. I know how difficult it is to work with people on the phone, and I'm sure with your company you get some rather less than pleasant customers. I hope xxxxxx gets the recognition that she deserves!  She went above and beyond what I'm sure her job description entails, and I just wanted management to know this!
Thank you and even though I wish I never had to deal with this problem, xxxxxx made it easier. 
Kind Regards, xxxxxx
Sent on the new Sprint Network
 

Due to the delicate nature of this program, we do not post the names of those individuals involved in assisting in the program or participating in the program on our National website